Frequently Asked Questions

What does it mean to have mental illness?

Mental illnesses are medical conditions that disrupt a person’s thinking, feeling, mood, ability to relate to others, and daily functioning. Technically, mental illness is defined as: conditions characterized by impairment of an individual’s normal cognitive, emotional, or behavioral functioning, and caused by social, psychological, biochemical, genetic, or other factors, such as infection or head trauma.

Some of the more common disorders are depression, bipolar disorder, dementia, schizophrenia and anxiety disorders. Symptoms may include changes in mood, personality, personal habits and/or social withdrawal. Mental illnesses can affect persons of any age, race, religion, or income.

Can mental illness be treated?

Yes, and it can be treated quite effectively. In fact, 70-90% of individuals have significant reduction of symptoms and improved quality of life with a combination of pharmacological and psychosocial treatments and support.

Just as there are different types of medications for physical illness, there are different treatment options available for individuals with mental illness. Treatment works differently for different people. Your therapist and/or doctor should work with you to find the right combination of treatments.

Where can I go for help?

Kenneth Young Center is a mental health facility equipped to help you find treatments, solutions and resources. Call KYC and speak with an Intake Coordinator who will point you in the right direction.

You can also visit the Resources page on our website for additional sources of support.

How are services paid for?

Kenneth Young Center works hard to keep all services affordable and accessible to everyone. Services can be paid for in cash, or by personal or government insurance.

Because the State of Illinois, as well as the townships of Elk Grove and Schaumburg subsidizes our costs, people living in these two townships are charged on a sliding scale fee according to what you can afford, and if you have insurance. We will also work with your private and/or government insurance including Medicaid and Medicare.

Where can I find information about what my insurance/Medicaid/Social Security benefits will cover?

If you have health insurance, your insurance provider should be able to answer specific questions regarding coverage.

If you are a Medicaid patient, you can refer to the Illinois’ State Department website,, or call KYC’s Intake Coordinator at 847-524-8800.

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